Impact of Coach Leadership and Leader-Member Exchange on Organizational Citizenship Behavior of Employees
DOI: https://doie.org/10.0905/Fls.2024353206
Authors:Liu Zhijiang, Jacquline Tham, Ooi Boon Keat
Keywords:
Leader change member, coaching leadership style, organizational citizenship behavior
Abstract:
This study investigates how Leader-Member Exchange (LMX) affects the connection between coaching leadership and Organisational Citizenship Behaviour (OCB). The LMX theory proposes that leaders establish distinct connections with each individual follower, which may vary from high-quality exchanges characterised by trust and respect to low-quality, transactional interactions. The research demonstrates that strong LMX connections greatly enhance the beneficial influence of coaching leadership on OCB, as workers perceive a greater sense of worth and assistance. In contrast, poor-quality LMX interactions reduce this impact, highlighting the need of cultivating robust leader-follower links to improve leadership effectiveness and encourage organisational citizenship behaviour (OCB).
